SOAR playbook workflow diagram on an engineering workstation
Governed playbooks. Human approval on every consequential action.

CAPABILITIES

What SOAR engineering at RDX covers

ARCHITECTURE · IMPLEMENTATION

SOAR Platform Engineering

Architecture, deployment, upgrades, and migrations on Cortex XSOAR, Splunk SOAR, and Tines, sized for cloud, on-prem, or disconnected environments.

  • SOAR architecture and implementation
  • Enterprise platform engineering and hardening
  • Platform migrations and modernization
  • Ongoing maintenance and engineering support

PLAYBOOKS · INCIDENT RESPONSE

Playbook Design & Development

Python-based playbooks that automate the incident lifecycle from enrichment through containment, with approval gates and documentation built in.

  • Security playbook design and development
  • Incident response workflow automation
  • Automated alert enrichment and triage
  • Phishing, containment, and IR workflows

INTEGRATIONS · APIs

Security Tool Integrations

Custom integrations and REST API development that connect SOAR to SIEM, EDR/XDR, ITSM, identity, vulnerability management, and threat intelligence.

  • Custom REST API development
  • SIEM, EDR, ITSM, and identity integrations
  • Threat intelligence enrichment
  • Legacy and proprietary tool connectors

SOC WORKFLOW

Security Operations Workflow Optimization

We map how your SOC actually works, then automate the repeatable steps and remove the swivel-chair work between tools.

  • Workflow analysis and automation design
  • Case management and ServiceNow integration
  • Tier-1 and Tier-2 workload reduction
  • Measurement built into the workflow

ARCHITECTURE PATTERNS

Automation Architecture

Reference designs for governed automation: how playbooks, integrations, approvals, and evidence fit together so the platform stays maintainable as it grows.

  • Governed automation reference architecture
  • Human-in-the-loop approval patterns
  • Evidence and audit design
  • Multi-platform and hybrid designs

DELIVERED BY

RDX Professional Services

SOAR engineering is delivered by RDX engineers as project teams, embedded resources, or subcontract capacity through our professional services practice.

  • Project-based delivery
  • Embedded SOAR engineers
  • Subcontract and vendor PS engagements
Professional Services

PLATFORMS

Where the engineering happens

PRODUCTION EXPERIENCE

Cortex XSOAR · Splunk SOAR · Tines

Platforms where RDX engineers have designed, built, and operated production automation.

  • Palo Alto Networks Cortex XSOAR
  • Splunk SOAR
  • Tines

ADJACENT PLATFORMS

ThreatConnect · Cyware · ServiceNow

Platforms RDX integrates with and supports as part of SOAR engagements.

  • ThreatConnect
  • Cyware
  • ServiceNow ITSM and SecOps

FULL DETAIL

Platforms We Support

How we distinguish production experience, partner certification, and general capability on every platform we list.

  • Transparent experience tiers
  • Updated as our bench grows
See the platform list

START WITH SOAR

Scope a SOAR implementation, migration, or playbook program.